Robert May of Holloway Limited Terms And Conditions

Terms and Conditions
This website is operated by:
Robert May of Holloway Limited,
103 Seven Sisters Road,
London,
N7 7QP.
Tel: 020 7272 5225
Fax: 020 7272 4313
Email: sales@shopfittingsonline.co.uk
VAT Registration Number GB 229 9875 02
Company Registration 769381

There is a minimum order value of £25.00 excluding carriage and V.A.T.

Title
Ownership of the goods remains with Robert May of Holloway Limited until full payment has been received.

Intellectual Property
All material on this website is copyright, the graphics, text and design belong to Robert May of Holloway Limited. We will defend our intellectual property rights vigorously.

Business Sales
We are a business to business company supplying goods to businesses throughout the UK only.
We do not supply our products to private individuals except for use in their own business.

Delivery
We only deliver to the UK. Orders are subject to availability and will be dispatched as soon as possible.
Our standard carriage charges as calculated at the checkout are for delivery within a few days of ordering and to one address only.
We can additionally provide a next day delivery service to many parts of the UK. This is at extra cost to our standard charges. Please contact us for details.
Smaller, lighter items will be sent by post, larger items by carrier.

Details of charges.

Standard carriage charge for UK mainland excluding Isle of Wight and Scottish postcodes AB, IV, KW, PA, and PH
10% of order value. There is a minimum charge of £10.00.

Standard carriage charge to the Isle of Wight and Scottish postcodes AB, IV, KW, PA, and PH
10% of order value plus £15 surcharge. There is a minimum charge of £25.00.

Important Note:
For the majority of our products the carriage charges above will apply, however, for a few products which are bulky, heavy or require special handling, extra charges will apply, this will be noted on the product details and may require you to contact us prior to ordering.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
VAT will be charged on all orders including carriage charges at the prevailing rate.

Card Payment Security
We use Actinic Payments, powered by Creditcall to process your payment. This is a processing system for secure online payments with the highest level of bank-approved security (PCI DSS Level 1).

Privacy Policy
Robert May of Holloway Limited does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy
Robert May of Holloway Limited shall be under no contractual obligation to accept goods returned for reasons other than warranty. The acceptance of such goods will be at the discretion of Robert May of Holloway Limited. A handling charge of 15% will be made on such goods. Any carriage or collection charges for the return of such goods will be payable by the Customer.